Virtual PBX helps you scale your business and increase sales without additional equipment and setup costs. You can connect the required number of subscribers to the virtual PBX regardless of the location and devices they use. Virtual PBX offers to get a virtual number and is perceived as a smart telephone connection via the Internet and a full replacement for a physical office mini-PBX.
You do not need to pull wires the same as buy and configure equipment to connect it. Freezvon provider takes care of all the equipment that is necessary to ensure high-quality telephony. The company’s specialists are engaged in its configuration and maintenance. Offered features and services can be configured without special skills.
Why do you need a virtual number?
- This virtual phone number in USA creates a pleasant impression of the company from the first minutes of interaction with the client.
- You can record a voice greeting that is the first thing a potential customer hears when he/she calls your phone number.
- The call log helps to control the quality of communication and take measures to improve the work of managers and technical support. The fewer missed calls, the higher the customer service and loyalty to your brand.
- A customer’s number is automatically added to the system after the manager’s consultation.
This innovative tool is the most progressive today. It allows the transmission of voice and data at speeds that are not available for conventional telephone networks. Moreover, it’s recommended to focus not only on virtual phone numbers in the USA but also on the special feature IVR voice menu.
IVR voice menu: really useful bonus
Voice greeting/menu is a set of audio files with the ability to communicate with customers using speech recognition or information entered from the telephone keypad. Similar solutions are used to route incoming calls within the company after connecting cloud telephony and setting up a virtual PBX.
Your client understands from the first seconds that he/she got to the exact company where he/she called. The person will hear the pleasant voice of the auto attendant, who will help you connect with the sales department or technical support with a single click of a button.
Thus, this Freezvon’s telephony option will allow you to cope with several tasks at once.
- Make a good impression about your company.
- Reduce communication costs.
- Answer frequently asked questions automatically. For example, about company hours, a significant event, or the arrival of long-awaited goods.
- There’s an ability to receive several calls simultaneously on a multi-channel line because the robot does not need to rest or have lunch. It does not get sick and, therefore, can process any number of calls.
- Reduce the number of missed calls due to a structured greeting script and capture incoming calls in one place to collect statistics and the analytical feasibility of communication channels.
Stay in touch with clients outside business hours and inform them about it.
Choose corporate solution
This is perfect for use by big companies that need reliable communication with a large number of employees, the same as for small and medium businesses that require maximum efficiency and cost savings. After all, it not only provides high-quality communication but is rather useful.
- Savings on communication with partners and clients from other cities and countries.
- Organization of free communication between the branches of the company.
- Providing prompt telephone support to your customers.
- Increasing the efficiency of the sales department.
American virtual number choosing brings you the peace of mind that your company will develop and prosper, regardless of whether you are on a business trip, on vacation, or on the road. This technology will allow you to be in touch with your clients and colleagues at any time of the day and in any place, even if you are thousands of kilometers away from the office. Come in touch with the Freezvon team because they are specialists in narrow areas of telecommunications. This is a squad of people for whom customer focus is not empty words but a key principle of work. They pay great attention to the integration of communication technologies into business processes.